Frequently Asked Questions
Everything you need to know about your STAG experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Expedited options are available at checkout for faster delivery.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of purchase, provided the items are in original condition with tags attached. Please visit our returns portal to generate a prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
STAG accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my STAG garments?
To maintain the quality of your clothing, we recommend following the care instructions on the internal label. Most of our cotton items prefer a cold wash and low tumble dry.
